Please note that support is offered in English Only at the moment. To change the master password in keepass, make a backup of your database then click on file > change master password and then type your password in. You want to maintain a backup copy of that database in case your laptop hard drive fails or you need to exchange your laptop for a new one.
#HOW TO BACKUP KEEPASS HOW TO#
How to find Debug Sync Log If you’re having trouble with a particular storage provider or sync-ing in general then please include the Debug Sync Log in your message.
Click Copy Debug Info on the About screen.Click the Strongbox > About Strongbox menu item in the top left corner.Tap ‘Copy’ above the ‘Debug Info’ section.How to find Debug Information If you have already installed Strongbox and you are having trouble please include Debug Information in your request as well as images or screenshots, error descriptions or debug sync logs. Please do this before contacting support. I went to their website and the only thing it says for updating Keepass (installer program version) is: ' Run the file.', but when I go to the program file for Keepass there is no Setup.exe file of any sort. Please search the help articles first as it will likely get you sorted much more quickly.Īs strange as it sounds, many issues are immediately resolved by restarting your device and making sure you are updated to the latest version on the App Store. I currently have version 2.35 of Keepass 2, and I want to update to v2.40, because I keep getting a pop-up every time I open Keepass telling me that there is a new update.